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career progression - Balancing Act

Supporting colleagues

In some ways I’m annoyed that my last ever blog post relates to performance management instead of something more positive in terms of teaching and learning BUT as I think about this – it’s positive and has made a difference to the learning experience for Year 11s at our school.

In my previous post as part of my interview technique thread I talked about Anna, our Head of Science and indicators that she wasn’t coping so well with her work. I’m now going to talk about the second part of this – what to do once you know you’re trying to support somebody in managing their workload and getting back to full potential.
 
I’d met with Anna to discuss my concerns and explained that some parents and a few students had also talked to me. I said that whilst my colleague Julia was going to help by getting some more of the students view through a short questionnaire I’d like to concentrate on the practicalities of getting GCSE students back on track as soon as possible.
 
It was paramount to clarify that this was me supporting her doing her job. No way was I getting involved in actually doing anything, as you’ll have read in my previous posts I’ve already got (more than enough) to do!
 
Action Plan
We agreed, amongst other things, that Anna would:
 
  • Talk to her subject leaders (Head of Biology and Physics, Anna acts as Head of Chemistry) and create resources and lesson outlines for active revision for Year 10 and 11. I would organise cover so that the three of them could meet together as a team. This has now been done.
  • Write letters home personalised (via mail merge) to every Year 11 parent explaining which modules were yet to be taken (either for the first time or as re-sits) and which websites were useful for revision; the letter would also outline what would be happening in lessons until the exams; this would also be copied to teachers who would then be expected to follow the content in the letter. I would read the drafts of the letters and organise office admin support for the mail merge and posting. I proof read the letters on Friday afternoon and so Anna’s perfecting them in the half-term ready to pass over to the office on Monday.
Follow up and Review
It took two meetings to sort these items out. I’ve seen the resources and at the next meeting we’ll get out and about and talk to some Year 11 students to check that they’re actually getting to use them.
 
I’ve praised Anna (I know this sounds patronising but I really think it’s important) for getting her team to work better and with more purpose and I’ve started to feedback to the parents and students who had seen me in terms of ‘hope you can start to see some things are changing …..’.
 
All part of the job
I hope Anna felt nothing but a bit of support from me and she was able to acknowledge that she understands it was just me doing me job in responding to concerns. I know that I’ve modelled good practice which she’s then cascaded down to her Heads of Physics and Biology.
 
The next part of the plan is forward thinking to prevent our current Year 9s or 10s finding themselves in the same predicament. 
 
I’ve also promised to look at what’s got in the way for her (her teaching staff numbers nearly doubling without her being allocated any additional technician support is likely to be high on that list!)
 
That’s all folks!

Interview questions - performance management

Here’s another question that’s almost always asked at any leadership interview at subject leader level or above.

“How do you manage somebody who is not performing in their job?”

Any leader or manager needs to have an approach to this situation. Before you get to a leadership position you need to know how to answer the question well at interview!

Symptoms
I like to start by saying how I know that the person is not doing their job:
  • Observation
  •  Keeping eyes and ears open
  •  Line management meetings
  •  Parents/student complaints (although ideally I’d know before then)
Diagnosis
I then talk about my diagnosis, i.e. why aren’t they performing well – talk to them, other colleagues and consider their circumstances. I’ll then be in a position to decide whether this is a colleague who needs support, firm support or what I call ‘the bottom line’ which is “do your job, no reason for you not to do it so are you up to it or not”. I show as much understanding as possible but my job is to help the students and that’s the only reason to help the adults.
 
Specifics
I then give an example. At the moment I’m firmly supporting my Head of Science. I know lessons weren’t quite right in Science, the modular results for Year 10 were lower than expected and there had been some complaints from students – mainly that they were bored and also that they didn’t know how to revise for their next module. All of this adds up to the Head of Department’s not keeping on top of her team.
 
I know she can do her job and that she knows what a good lesson looks like. I also know, because I make a point of keeping up with ‘gossip’, that things are going well at home so why isn’t she doing her job? Well part of the reason is because her job’s changed over the past year – timetabling and part-timers mean that her department has gone from managing 4 ½ people to managing 7. She doesn’t have any more admin/technician/second-in-charge of science time and yet somehow we’re both surprised that she’s not coping …….
 
Treatment
Anyway that’s my example – I’d then go on to talk about trying to find innovative ways of supporting him or her (in our school the innovation involves spending the least amount of money possible).  I'll do a seperate post about how I'm supporting our Head of Science.
 
The example you use can be something from your own experience of leadership, something you’ve observed or something you’ve heard about. The important thing is to be able to reflect – would you do anything differently, how successful the intervention was (and why) and the reasons it was so important to intervene in the first place (because the kids only get one chance). It’s also useful to show an understanding of how the same thing is almost guaranteed never to work twice because no two situations (people, school, managers) are the same.
Submitted by Mrs OC on 18 Feb 2009
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Succession planning - two departments leaving

What do you do when a whole department leaves at once? And if the answer to that is 'weep quietly in a corner' then what do you do when you’ve actually got two departments!

This links into an article about succession planning that our Head copied Nigel, other deputy, and me in to – now that was scary; was he trying to tell us something?

Anyway in the past month, all of a sudden the PE department looks on the edge of devastation.

The Head of PE applied for the internal Assistant Headteacher post; she’s also been for another interview recently – she’s keen and I’m sure it won’t be long before she’s snapped up.

The other main PE teachers are in their second year of teaching; bright, energetic, enthusiastic and an absolute catch. They’ve decided they’re ready to move on.

We have two other teachers in PE who also teach other subjects and who are fine but not really even Head of Department material so there’s no easy replacement at that level. We could be in real trouble.

Core subject
However from the parents point of view this is not a problem – over half of the parents at last week’s Year 7 parents evening didn’t want to see PE teachers. However I’m certain that they all wanted to see the English teachers and that’s the other department that’s about to leave en masse.

Last year four of our five English teachers were Australian. Kylie (honestly) went back home but we replaced her with an “English” English teacher. Now, this half-term Ben’s going home and by the end of July our Head of English will also have returned to Oz (the added complication there is the 'secret' relationship she had with another English teacher - will he be going with her???).

If he does that will leave one teacher in her third year of teaching as the continuity. How will that look when we’re trying to recruit a new team, especially a new subject leader?

I also worry that there’s something under the surface creating all these vacancies and whether it will be ‘catching’.
Submitted by Mrs OC on 11 Feb 2009
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