NLP defines a number of communication categories. Richard Churches and Roger Terry explain how to use these to develop rapport with individuals and with groups read more

Win it or lose it within the first three minutes, by Nicola Fahey read more

This article explores the pros and cons to a number of different classroom seating patterns

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This article examines the role of the learning mentor and how they can be deployed in the school for the benefit of the whole learning community. David Morley reports read more

Challenging behaviour is a major obstacle to raising achievement, but managing behaviour positively can go a long way towards reducing the stress levels of staff and pupils alike, enabling a safe learning environment. This section explores the challenges involved in providing the optimum climate for learning, both for encouraging positive behaviour and reducing negative behaviour.