BOOKSTORE – Purchase here on-line!

Enter the number of copies of each book you want to order and click the “Buy” button beside each. Your purchase will be added to your “Shopping Basket” which you can then checkout using the link which will appear on the left.

>

 I S B N RRP TEx Special
Offer Price
1 903776 28 7 £ 6.99 £6.00
Beyond the Team
Author : Belbin
 I S B N RRP TEx Special
Offer Price
0 7506 4641 1 £ 20.99 £19.94
Business Strategy: An Introduction
Author : Campbell, Stonehouse and Houston
 I S B N RRP TEx Special
Offer Price
0 7506 5569 £ 25.99 £24.65
Business Writing Pocketbook
Author :
The author begins with advice on what to consider before starting to write. In dealing with the different forms of written communication, Bonny divides his subject into internal and external   more >>>
 I S B N RRP TEx Special
Offer Price
1870471229 £ 6.99 £6.00
challengers-6169194 Challenger’s Pocketbook
Author : John Townsend
The Challengers Pocketbook is a collection of 24 portraits of ’difficult’ participants encountered on training courses and at meetings. Meet the Trapper, the Griper, the Silent Cynic, the   more >>>
 I S B N RRP TEx Special
Offer Price
1903776228 £ 6.99 £6.00
Change and Organizational Theory
Author : Holbeche
Sub Title: Towards the High Performance Organisation
 I S B N RRP TEx Special
Offer Price
0 7506 6341 3 £ 19.99 £18.99
Change Management IN A WEEK
Author : Bourne & Bourne
 I S B N RRP TEx Special
Offer Price
0 340 84610 0 £ 6.99 £6.64
Coaching Pocketbook
Author : Fleming & Taylor
There are four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback. The author explains each   more >>>
 I S B N RRP TEx Special
Offer Price
1 903776198 £ 6.99 £6.00
Communication in Organisations
Author :
 I S B N RRP TEx Special
Offer Price
0750664282 £ 25.95 £24.65
Competencies Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
1903776252 £ 6.99 £6.00
Core Management
Author : Kisby
 I S B N RRP TEx Special
Offer Price
0 7506 5827 4 £ 25.99 £24.65
Creating a Customer Focus
Author :
 I S B N RRP TEx Special
Offer Price
0750664266 £ 25.95 £24.65
Customer Care IN A WEEK
Author : Wellemin
 I S B N RRP TEx Special
Offer Price
0 340 84958 4 £ 6.99 £6.64
Customer Service Pocketbook
Author : Tony Newby & Sean McManus
It covers why good service matters, the differences between good and bad service, performance standards, turning complaints into opportunities, listening to customers, assertiveness and good service,   more >>>
 I S B N RRP TEx Special
Offer Price
1 903776007 £ 6.99 £6.00
Dealing With Difficult People
Author : Salter & Langford-Wood
Part of the CMI “IN A WEEK” series.
 I S B N RRP TEx Special
Offer Price
0 340 84965 7 £ 6.99 £6.64
Decision-Making Pocketbook
Author : Neil Russell-Jones
It covers everything you need to know on the subject, from understanding the key components of a decision to a framework for decision-making with methodologies and case studies. It also looks at the   more >>>
 I S B N RRP TEx Special
Offer Price
1 870471 76 8 £ 6.99 £6.00
Developing High Performance Teams
Author :
 I S B N RRP TEx Special
Offer Price
0750664207 £ 25.95 £24.65
Developing People Pocketbook
Author : Ian Flemming
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Developing Personal Potential
Author :
 I S B N RRP TEx Special
Offer Price
0750664231 £ 25.95 £24.65
Empowerment Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Facilitator’s Pocektbook
Author :
 I S B N RRP TEx Special
Offer Price
18070471709 £ 6.00 £6.00
Great Business Letters IN A WEEK
Author : Morris & Willcocks
 I S B N RRP TEx Special
Offer Price
0 340 84941 X £ 6.99 £6.64
Head of Department Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
. £ 6.99 £6.00
Human Resource Development Strategy And Tactics
Author : Swart , Mann, Brown and Price
 I S B N RRP TEx Special
Offer Price
0 7506 6250 6 £ 29.95 £28.44
Improving Competetive Advantage
Author :
 I S B N RRP TEx Special
Offer Price
0750664258 £ 25.95 £24.65
induction-9790190 Induction Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Influencing Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Influencing With Integrity
Author : John Grinder
This classic book on the psychology of communication has sold over 150,000 copies. Dr Laborde uses techniques derived primarily from NLP to create a set of state-of-the-art skills which the reader   more >>>
 I S B N RRP TEx Special
Offer Price
1899836012 £ 14.99 £14.00
Interviewer’s Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Introducing Management
Author : Williams
 I S B N RRP TEx Special
Offer Price
0 7506 5920 3 £ 18.99 £18.04
Introducing Managment: A Development Guide
Author : Williams & Johnson
 I S B N RRP TEx Special
Offer Price
0 7506 5920 £ 18.99 £18.04
Leadership IN A WEEK
Author : O’Connor
 I S B N RRP TEx Special
Offer Price
0 340 84951 7 £ 6.99 £6.64
Leadership Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Making Meetings Work in a Week
Author : Wilcocks & Morris
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Management Teams
Author : Belbin
 I S B N RRP TEx Special
Offer Price
0 7506 5910 6 £ 16.99 £16.14
Manager’s Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Managing Activities
Author : Paddock & Ackerley
 I S B N RRP TEx Special
Offer Price
07506 35061 £ 125.00 £118.75
Managing Change Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Managing Finacial Resources
Author : Broadbent & Cullen
 I S B N RRP TEx Special
Offer Price
07506 35045 £ 125.00 £118.75
Managing Financial Resources
Author : Broadbent & Cullen
 I S B N RRP TEx Special
Offer Price
0750657553 £ 19.95 £18.95
Managing Information
Author : Wilson
 I S B N RRP TEx Special
Offer Price
0750656212 £ 20.99 £19.94
Managing Information
Author : Favell
 I S B N RRP TEx Special
Offer Price
07506 35053 £ 125.00 £118.75
Managing Information Core Management
Author : Bedward & Stredwick
 I S B N RRP TEx Special
Offer Price
0 7506 5828 2 £ 19.99 £18.99
Managing People
Author : Thomson
 I S B N RRP TEx Special
Offer Price
0750656182 £ 19.95 £18.95
Managing People
Author : Thomson & Giles
 I S B N RRP TEx Special
Offer Price
07506 28030 £ 125.00 £118.75
Managing People Activity Pack CD ROM
Author : Thomson, Thomson and Giles
 I S B N RRP TEx Special
Offer Price
0750659289 £ 125.00 £118.75
Managing Upwards Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
. £ 6.99 £6.00
Managing Without Power
Author : Belbin
 I S B N RRP TEx Special
Offer Price
0 7506 5192 X £ 18.99 £18.04
manage-work-7190976 Managing Workload Pocketbook
Author : Will Thomas
Due for publication Febraury 05
 I S B N RRP TEx Special
Offer Price
1903776635 £ 6.99 £6.00
Managing Your Boss IN A WEEK
Author : Mann
 I S B N RRP TEx Special
Offer Price
0 340 84939 8 £ 6.99 £6.64
Marketing Plans IN A WEEK
Author : Jay
 I S B N RRP TEx Special
Offer Price
0 340 84957 6 £ 6.99 £6.64
Maximising
Author :
 I S B N RRP TEx Special
Offer Price
075066424X £ 25.95 £24.65
Me, Myself, My Team
Author : Angus McLeod
 I S B N RRP TEx Special
Offer Price
£ 12.00 £12.00
Meeting Cutomer Needs
Author : Smith
 I S B N RRP TEx Special
Offer Price
075065984X £ 19.99 £18.99
Mentoring Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
1 870471 56 3 £ 6.99 £6.00
Motivation Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
People Manager’s Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Performance Management IN A WEEK
Author : Baguley
 I S B N RRP TEx Special
Offer Price
0 340 84968 1 £ 6.99 £6.64
Performance Management Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Personal Effectiveness
Author : Murdock & Scutt
 I S B N RRP TEx Special
Offer Price
075065984X £ 19.95 £18.95
Positive Recruitment & Retention
Author :
 I S B N RRP TEx Special
Offer Price
0750664282 £ 25.95 £24.65
Principled Headship
Author : Terry Mahoney
Principled Headship equips you with the essential skills needed for a future in school leadership. Pioneering a programme of techniques and exercises using Neuro-Linguistic Programming (NLP) and a   more >>>
 I S B N RRP TEx Special
Offer Price
1904424309 £ 9.99 £9.99
Project Management IN A WEEK
Author : Brown
 I S B N RRP TEx Special
Offer Price
0 340 84937 1 £ 6.99 £6.64
Remote Working
Author : Nickson & Siddons
Sub Title: Linking people and organisations
 I S B N RRP TEx Special
Offer Price
0 7506 5859 2 £ 19.99 £18.99
SIX WEEKS TO Find a Job
Author :
 I S B N RRP TEx Special
Offer Price
0 340 81259 1 £ 20.00 £19.00
SIX WEEKS TO Marketing Excellence
Author :
 I S B N RRP TEx Special
Offer Price
0 340 81261 3 £ 20.00 £19.00
SIX WEEKS TO Professional Excellence
Author :
 I S B N RRP TEx Special
Offer Price
0 340 81262 1 £ 20.00 £19.00
SIX WEEKS TO Strategic Excellence
Author :
 I S B N RRP TEx Special
Offer Price
0 340 81260 5 £ 20.00 £19.00
Starting in Management Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
. £ 6.99 £6.00
Strategy IN A WEEK
Author : Norton & Irving
 I S B N RRP TEx Special
Offer Price
0 340 84953 £ 6.99 £6.64
Successful Creativity in a Week
Author : Gareth Lewis
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Successful Project Management
Author :
 I S B N RRP TEx Special
Offer Price
0750664193 £ 25.95 £24.65
Teamworking Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
The Creative Manager’s Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
The Management Task
Author : Dixon
 I S B N RRP TEx Special
Offer Price
0750659858 £ 19.99 £18.99
The Managing Recuitment Pocketbook
Author : Stewart Wright and John Sponton
Recruiting successful candidates leads to improved performance, increased customer satisfaction, enhanced organisational reputation, greater staff morale and a positive reflection on those involved   more >>>
 I S B N RRP TEx Special
Offer Price
1 903776 34 1 £ 6.99 £6.00
The Meetings Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
The Performance Manager
Author :
 I S B N RRP TEx Special
Offer Price
0750664215 £ 25.95 £24.65
The Time Management Pocketbook
Author :
 I S B N RRP TEx Special
Offer Price
£ 6.99 £6.00
Time Management IN A WEEK
Author : Treacy
 I S B N RRP TEx Special
Offer Price
0 340 85833 8 £ 6.99 £6.64
Training Needs Analysis Pocketbook
Author : Donovan & Townsend
The Training Needs Analysis Pocketbook will ensure that your people development solutions are tied to the organisation’s strategic plans and objectives. The authors’ aim is to simplify TNA and to   more >>>
 I S B N RRP TEx Special
Offer Price
1 903776 24 4 £ 6.99 £6.00
Using Information for Decision Making
Author :
 I S B N RRP TEx Special
Offer Price
0750664274 £ 25.95 £24.65

We want you to be happy every time you shop with us. There may be occasions where you may want to return items to us:

  • If you have received an incorrect order
  • If your order has been damaged in the post
  • Please read our Returns and Refunds policy.

    Do you need to return an item? Please download our Returns Form (8k PDF)

    wps-visa-3357645 wps-delta-9420728 wps-electron-6165809 wps-mastercard-3443132 wps-switch-6509378 wps-jcb-4303060 wps-solo-6830322 poweredbyworldpay-5888047
    logosafebuy-small-4264973 logotrustuk-small-4155015
    Category:
    depl678-20